t Readhave, we offer fast, affordable digital SEO optimization services (Mini, Medium, and Max packages). Because these are digital services that involve hands-on work on your website, we maintain a clear and fair refund policy.
1. Our No-Refund Rule
No refunds are issued once an order is completed. An order is considered completed when we have finished the SEO optimization work and delivered the final SEO report and any other package deliverables to you via email.
2. When Refunds Are Possible
You may request a full refund only in the following situations:
- You cancel your order before we start working on it.
- We are unable to start or complete the service due to reasons on our side (e.g., technical issues preventing us from accessing your site after you provided credentials).
3. When Refunds Are Not Possible
Refunds will not be issued in these cases:
- The order has been completed (work finished and report delivered).
- You have already received the SEO report or any deliverables.
- You provided incomplete or incorrect information and we were still able to complete the work.
- You change your mind after we have started the optimization.
- You request a refund after the 7-day post-delivery support window has passed.
4. How to Cancel or Request a Refund
- Contact us immediately at readhave@outlook.com
- Include your order number (from the confirmation email).
- Clearly state that you wish to cancel or request a refund.
We will review your request within 24 business hours (Monday–Friday).
5. Refund Processing
- Approved refunds will be processed back to the original payment method.
- Refunds are typically issued within 5–10 business days, depending on your payment provider.
6. Important Notes
- Delivery times start only after we receive your website URL and any required access details. If you delay providing this information, the order may still be completed once we begin work.
- This policy applies to all standard packages. Custom or enterprise orders may have separate written agreements.
- We reserve the right to refuse refunds in cases of suspected abuse, fraud, or repeated cancellations.
- For chargebacks or disputes opened with your payment provider without first contacting us, we reserve the right to defend the transaction and may block future orders from the same customer.
By placing an order on Readhave.com, you agree to this Return & Refund Policy. We reserve the right to update this policy at any time; the version in effect at the time of your purchase will apply.
If you have any questions about our refund policy, please contact us at readhave@outlook.com before placing your order.
Thank you for choosing Readhave — we’re here to help your website grow! 🚀